Contract to invoice reconciliation is not for the faint of heart. These skills take years to master and the process is rarely an easy one with the burden of proof squarely on your shoulders.

Within the United States, the industry, on a national average, makes 7-12% of its annual revenue on services that they shouldn’t be billing or don’t need to bill for. Often times this is due to outdated service plans that should have been kicked to the curb long ago.

More often than not, communication services are considered a mandatory part of business operations and ignored by executives and IT departments alike. Invoices that recur month after month are rarely questioned or scrutinized. Ergo the automatic rubber-stamp approval.

Governance not only pays for itself but gives you money back and keeps your vendors honest.